Malaysia
We ship to any address in Malaysia using DHL E-Commerce, J&T Express or J&T Cargo. You may select your preferred courier service and shipping charges are calculated at checkout. Your tracking number will be emailed to you after.
All express couriers cannot ship to P.O. BOX and jail. For high security premises such as military base, special government building, please check with your security/admin for more information prior making orders.
Brunei, Indonesia, Philippines, Singapore, Taiwan, Thailand, Vietnam, Australia, New Zealand
We ship to these countries listed above using Ninjavan International or TNT Express. You may select your preferred courier service and shipping charges are calculated at checkout. Your tracking number will be emailed to you after.
Insurance
All parcels are being insured. Customers do not need to make any special request on shipping insurance. V Photo Sdn Bhd take full responsibility for any damage or lost during delivery.
Please read our Returns & Exchange Policy for more info.
Tracking
Once the parcel is shipped out, we will send you the tracking link via email.
Delivery Time
All shipping dates are in business days. Business days is Monday to Friday only, excludes all public holiday. All express couriers and postal services in Malaysia only operate half day on Saturday. We therefore cannot assume courier service will make delivery on Saturday.
In stock items are shipped out next business days after order is placed. Shipment to rural areas will take additional 1-2 business days especially rural villages, towns and islands in Sabah & Sarawak.
Pre-Order
Pre-order items are imported goods and shipment from overseas could take up to one month or longer depending on manufacturer stocks availability.